Security information

You should use the logout button when you have finished checking or amending your details. Your personal data is never stored on your PC so even if you are using a shared PC, such as in an internet cafe, your details will not be available to anyone else once you have logged out.

If you don't use your computer for 15 minutes you will automatically be logged out. You will have to login again to access your data.

We will never ask you for security information, such as your PIN number. You must keep this secure and shouldn't disclose it to anyone. There have been a number of fake e-mail scams asking people to go to a website and enter confidential information such as credit card numbers or login details. Scottish Widows will never send an e-mail asking for any policy/account numbers or security details to be recorded online. If you receive such an e-mail you should delete it immediately without responding.

Encryption technology is used to ensure your information is kept secure at all times. Encryption is the translation of data into a secret code and is the most effective way to achieve data security.

We use SSL (short for Secure Sockets Layer) encryption which works by using a private key to encrypt data that's transferred over a secure connection. Both Netscape Navigator and Internet Explorer support SSL, and many web sites use it to obtain confidential user information.