Protection FAQs

Anyone who has taken out a protection plan with Scottish Widows will already understand how important protection can be. It provides financial support if you become ill or are no longer around to provide for your family. It's also important to understand that your protection needs will change through different stages of your life and that’s why we've made our protection plans flexible so as your own needs change, you can apply to adapt your Protect for Life Plan.

It's really important and beneficial to review your protection plans from time to time to make sure they still fully meet your individual protection needs.

If you want to increase your cover, please call us and we can discuss the next steps depending on your contract type.

For general protection policies, please call us on: 0845 716 6777* (Open 8am to 6pm weekdays, 9am to 12.30pm Saturday).

For 'Protection for Life' policies, please call us on: 0800 032 0947* (Open 8am to 6pm weekdays, Saturday 9am-12.30pm).

If you want to change the account we collect your direct debit from, please call us on 0845 716 6777* (Open 8am-6pm weekdays, Saturday 9am-12.30pm).

For general protection policies, please call us on: 0845 716 6777*(Open 8am to 6pm weekdays, 9am to 12.30pm Saturday).

For 'Protection for Life' policies, please call us on: 0800 032 0947*(Open 8am to 6pm weekdays, 9am to 12.30pm Saturday).

To register a critical illness or terminal illness claim, please call 0845 601 4839* (8am to 6pm weekdays)

To register a life cover or lifetime cover claim, please call 0845 601 4179* (8am to 6pm weekdays)

To register a premium protection claim, please call 0845 601 4839* (8am to 6pm weekdays)

More information on how to make a claim.

To update your address, we will need a signed letter from you, quoting your Scottish Widows policy number along with your new address. Or, please contact us to discuss further.

For general protection policies, please call us on: 0845 716 6777* (Open 8am to 6pm weekdays, 9am to 12.30pm Saturday).

For 'Protection for Life' policies, please call us on: 0800 032 0947* (Open 8am to 6pm weekdays, 9am to 12.30pm Saturday).

If you want to cancel your policy, please just call us on 0845 761 6160* (Open 8am to 6pm weekdays, 9am to 12.30pm Saturday). We can then confirm next steps depending on your contract type.

If you want to reduce your cover, please just call us on 0845 761 6160* (Open 8am to 6pm weekdays, 9am to 12.30pm Saturday). We can then discuss steps depending on your contract type.

If you can't afford your premium, please call us on 0845 761 6160* (Open 8am to 6pm weekdays, 9am to 12.30pm Saturday). We can then discuss next steps depending on your contract type.