Call, write or fax
For sales advice or enquiries call us on 0845 767 8910*
Or choose a time for us to call you back
(open 9am to 8pm weekdays,
9am to 1pm Saturday)
Write to us at:
Scottish Widows
15 Dalkeith Road
Edinburgh
EH16 5BU
Book an appointment for a financial review
- call 0845 767 8910* to book a review directly with Scottish Widows. We’re open 9am to 8pm Monday to Friday and 9am to 1pm Saturday, or
- call 0845 300 0000* to book a review with Lloyds TSB. We’re open 24 hours a day, 7 days a week. Or alternatively you can drop into your local Lloyds TSB branch.
Contacting us by telephone
| Enquiry | UK callers | International (Mon–Fri 8am–6pm) |
Opening Hours |
|---|---|---|---|
| Sales advice or enquiries about new life, pension or investment products | 0845 767 8910* | +44 131 655 6000* | Mon to Fri 9am–8pm, Sat 9am–1pm |
| Enquiries about products you already hold with Scottish Widows, such as endowments (the House Purchase Savings Plan), Regular Savings Plan, Bonds, Life Cover and Pensions* | 0845 716 6777* | +44 131 655 6000* | Mon to Fri 8am–6pm, Sat 9am–12.30pm |
| Enquiries about OEICs and ISAs which you already hold with Scottish Widows* | 0845 300 2244* | +44 131 655 6000* | Mon to Fri 8am–6pm, Sat 9am–12.30pm |
| Enquiries about Scottish Widows Bank products | 0845 845 0829* | +44 131 655 2000* | Mon to Fri 8am–6pm, Wednesday from 10am |
| Help with logging in or registering to our online services | 0845 716 6747* | +44 131 655 6000* | Mon to Fri 8am–6pm, Sat 9am–12.30pm |
| General enquiries for policyholders | 0845 716 6777* | +44 131 655 6000* | Mon to Fri 8am–6pm, Sat 9am–12.30pm |
| Please note, you will be asked for your policy or plan number when you call. If you want to check the value of your policy you may wish to use our online service. For numbers beginning with 0845, calls are charged at local rates. | |||
Fax us
| Type of enquiry | Fax number |
|---|---|
| Scottish Widows Bank Fax | 0845 846 0829 |
| Clerical Medical | 0845 766 0304 |
| Scottish Widows Investment Partnership (SWIP) | 0131655 3501 |
| Corporate Pensions | 0131 655 7004 |
| Existing Business | 0131 662 4053 |
| New Business | 0131 655 8781 |
| OEICs and ISAs | 0845 758 1950 |
